Contractor Marketing Suite
LocalBeamRunner: the back office behind your website
Your website brings in the calls, forms and messages. LocalBeamRunner makes sure every one of them gets answered, booked, followed up and turned into a review, in one system built for contractors.
New Lead
M. Alvarez
No hot water
Web form
T. Greene
Drain backup
Missed call
Estimate Sent
R. Patel
Tank replacement
Follow-up day 2
Booked
S. Novak
Annual service
Thu 9:00
Job Done
D. Brooks
Leak repair
Review asked
Most lost jobs never reach a competitor. They leak.
The call you missed on a roof
A homeowner rings while you are up a ladder. By the time you call back, they have booked whoever answered first.
The estimate nobody chased
The quote went out on Tuesday and then sat. Most estimates are not lost to a cheaper competitor. They are lost to silence.
The happy customer who never reviewed
They loved the job and meant to leave a review. Nobody asked at the right moment, so the map pack never heard about it.
What Is Inside
Everything between the first call and the five-star review
One Inbox For Every Lead
Texts, emails, website chat, Facebook and Instagram messages and Google Business Profile messages land in one conversation view per customer. Nobody on your team has to check five apps.
Missed-Call Text Back
When a call goes unanswered, the caller gets a text from your business number within seconds, so the conversation keeps going while you finish the job in front of you.
A Pipeline Built For Jobs
New lead, estimate sent, booked, job done. Drag a customer from one stage to the next and see at a glance where the money is sitting.
Online Booking
Customers pick a slot from your real availability on your website. Confirmations and reminders go out on their own, which cuts down on no-shows and wasted drives.
Follow-Up That Runs Itself
An estimate that has not been answered gets a polite nudge on day two and day five. You write the messages once, and they go out on every job after that.
Review Requests On Autopilot
Mark a job done and the customer gets a short text with a direct link to your Google review page, at the moment they are happiest with the work.
Estimates, Invoices And Text-To-Pay
Send an invoice by text and let the customer pay from their phone. Payments tie back to the customer record, so the job history stays in one place.
Seasonal Campaigns
Remind past customers about annual service, fall tune-ups or spring treatments with an email or text campaign sent to the list you already have.
Run It From Your Phone
Reply to leads, move jobs along and check your calendar from the mobile app, so the office can come with you in the truck.
How One Lead Moves Through The System
- 1
A lead comes in
Website form, chat, a call or a message on your Google profile.
- 2
They hear back fast
An instant text confirms you got it, even if you are on a job.
- 3
They book
A link to your calendar, or a quick reply from you in the shared inbox.
- 4
They show up ready
Automatic reminders before the appointment.
- 5
They pay
An invoice by text, paid from their phone.
- 6
They review
A review request goes out once the job is marked done.
Done With You
Software is only useful once it is set up
Most contractors who buy a CRM log in twice and go back to the notebook. LocalBeamRunner comes configured for your trade before you ever see it, connected to your website, and explained to whoever answers your phone.
- Pipeline stages that match how your jobs actually run
- Your website forms, chat and booking calendar connected
- Missed-call text back and estimate follow-up written for your trade
- Review requests pointed at your Google Business Profile
- A walkthrough for you and your office staff
Common Questions
Do I need a new website to use it?
No. LocalBeamRunner connects to the site you already have through its forms, a chat widget and a booking calendar. If we build your site, it comes wired in from day one.
Who sets it up?
We do. We build the pipeline stages, message templates, follow-up sequences and review requests around how your trade actually works, then walk you and your office through it.
Can my office staff use it too?
Yes. Add team members with their own logins so whoever is at the desk can answer the inbox and manage the calendar while you are in the field.
Can I keep my business phone number?
In most cases, yes. We will go through the options for your number on the setup call so calls and texts come through the same inbox.
What does it cost?
It depends on your team size and which parts you use. Book a call and we will quote it against what you are running today.
See LocalBeamRunner On Your Own Leads
Twenty minutes: we walk through the system and show you where calls and estimates are slipping through today.